Learn essential facts about O'Reilly Auto Parts, including how to select the correct auto parts, return policies, shipping details, and how to check availability. This guide helps customers make informed shopping decisions at one of the leading auto parts retailers in the U.S.

Everything You Need to Know About O'Reilly Auto Parts: FAQs Explained

O'Reilly Auto Parts is a prominent retail chain across the United States, operating more than 4,800 locations in 47 states. Listed on NASDAQ, this company employs over 74,000 staff. It provides a vast selection of auto parts from hundreds of brands and manufacturers. Based in Springfield, Missouri, O'Reilly offers convenient online shopping and in-store services. Here are some frequently asked questions to help you shop smarter at O'Reilly Auto Parts.

How do I find the right auto part for my vehicle?
To choose the correct part, O'Reilly suggests four simple steps. Accurate selection is essential for maintaining your vehicle’s performance and avoiding costly repairs.

This process helps prevent unnecessary expenses. Follow these steps:

Step 1 | Input correct vehicle information. If unsure, visit a nearby store for expert assistance.

Step 2 | If no local store is nearby, contact O'Reilly’s customer support.

Step 3 | Match the online image of the part with your current component to ensure compatibility.

Step 4 | Once the part arrives, compare it with your original to verify accuracy. Contact customer service if there are any discrepancies before installation.

If you encounter differences, reach out to the store or support team before proceeding with installation.

Can I return online orders?
Most online purchases are eligible for returns unless stated otherwise. You can often process returns at local O'Reilly stores. For specific policies, visit the official website.

What is O'Reilly's shipping policy?
O'Reilly delivers within the U.S. only. Orders over $75 enjoy free shipping, excluding Hawaii and Alaska. Certain specialty or oversized items are not eligible for free shipping.

How do I check the availability of auto parts nearby?
Use the store locator on O'Reilly’s website. Enter your zip code or city, select a distance radius, and find the nearest stores. Search for the required part number or name to confirm stock availability.