Learn how to efficiently purchase auto parts from RockAuto with this guide. Discover their extensive catalog, safe ordering process, and benefits such as cost savings and reliable delivery. Perfect for car owners seeking quality, affordability, and convenience through online shopping.
Established in 1999 by automotive experts, RockAuto is a family-run online retailer dedicated to offering detailed product descriptions and low-cost auto parts. Unlike traditional physical stores, their website provides extensive specifications for each part, helping customers make better-informed decisions. By operating without brick-and-mortar shops, they reduce overhead costs and pass savings directly to buyers. Serving over a million customers worldwide, their extensive catalog features products from numerous manufacturers.
Customers can monitor orders, initiate returns, or modify their purchases through the "Order Status and Returns" section. Payment options include mail-in checks or money orders, with the order number clearly noted. All deliveries are made through standard shipping carriers as in-store pickup isn't available. Many users appreciate RockAuto's competitive pricing, genuine quality parts, and prompt delivery, often costing less than traditional stores. The website's transparent listings and accurate stock information ensure a smooth shopping experience.
Use the "Order Status and Returns" page to track, cancel, or resolve issues with orders.
Follow specified procedures for returning parts if necessary.
Choose "Check" or "Money Order" for online payments and include the order number on the check.
Shipments are handled through standard carriers; in-store pickup isn't available.
Many customers turn to RockAuto for their affordable prices, authentic parts, and dependable shipping. Their clear website layout and detailed descriptions make online shopping straightforward, often saving money compared to purchasing in retail stores.