what is venus? Venus is an American clothing and swimwear founded by Daryle Scott in 1984. It sold women's tights and sportswear through full-page advertisements in Cosmopolitan and other national magazines. A year later, the company expanded to include women's swimwear and became known as Venus Swimwear.In 1999, the Venus acquired WinterSilks, a major importer of silk fashion, in 2000. In November 2006, Golden Gate Capital Acquired Venus, Venus Manufacturing and WinterSilks 80 percent under its directory holding group. The three companies belong to a new joint company name Venus Holdings, LLC. in 2009. Venus Holdings was acquired by Otto's subsidiary, German catalogue company Bon Prix.
venus FAQs
Why didn't I receive my order confirmation email?After placing an order, it may take up to an hour for you to receive a confirmation email. If you do not receive a confirmation within that time, please contact the agent at 888-782-2224 or use the Live Chat The VENUS customer service team is available via 7:00 AM EST 1 :00 AM and 24/7 chat for your convenience.
How do I cancel/update my order?No changes or cancellations can be made once the order is packed for shipment. If you need to update or cancel your order, please contact us as soon as possible.
How do I know my order has shipped?
When your order is packaged, you will be notified by email. This notification will contain your tracking information. It will take up to one business day for the tracker to provide an estimated delivery date. If it is not updated within this time frame, please contact the VENUS Customer Service team.
What is your return/exchange policy?You may return or exchange any new, unused item within 90 days of the date of purchase. Customers have 90 days from the date of purchase to return the item.
What do I do if my package is lost or damaged?Please contact the VENUS customer service team as soon as possible. If you choose to contact us via email, please provide your account number or phone number, order number, tracking number and description of the problem. so that our agents can quickly resolve the issue.
Your clothes come in different lengths. What should I do?Our clothing is based on a size range for minors that is larger than junior high school sizes but smaller than women's sizes. If an item is found to be running larger or smaller than expected, we will document the item on the item page in the information section.
How do I register for a promotion?You can sign up for our email promotions by selecting "Email Signup" in the navigation bar at the top of the site or by clicking here.
How to Use Coupons for discountscat.comStep 1: Visit venus’s website
Step 2: Click and select items that you wish to purchase, and click 'add to Cart'.
Step 3: go to our website page, All of the best coupons for venus will be presented on the top results. Click on the “Get Coupon” button of the venus coupon code that you want to use. Once you click on it, it will automatically lead you to the coupon destination.
Step 4: Click and copy the code that you want, then it will take you to the venus website.
Step 5: Add all of your favorite items to your shopping cart and proceed to the payment process. DO NOT FORGET to PASTE the discount/promo code into the discount box.
Venus codes not working?
If you find that your code doesn't work after applying them, There may be a number of reasons why you are not able to use your promo code. Check out these common mistakes below:
1. You're using an expired code. If you're unsure if the code has expired or not, check the Terms on the website, if still not working, please let us know.
2. The code can only be used on selected experiences, Some codes can only be applied to items from selected categories. You can usually tell from the title what kind of experiences can be used from the title.
3. Apply a different code if you have already used it before. The code can only be used once. please choose another code from us and use it on your order.
4. There is a minimum spend you must reach. Some codes require you to reach a minimum spend before allowing you to use the code.
5. You need to be signed in to your account. Make sure you are signed in or create an account before try to use the code.
