Discover the best small business phone systems including traditional landlines, PBX options, and virtual platforms. Learn about features of top devices like Nextiva, Polycom VX 600, RingCentral, and AT&T Synapse that enhance communication, flexibility, and growth. Whether you need reliable legacy systems or modern cloud-based solutions, this guide helps businesses choose the right communication tools to stay connected and efficient from anywhere.
Selecting the appropriate phone system is crucial for small business success. A reliable communication platform enhances operational efficiency, offers flexibility, and promotes growth by enabling connectivity from any location and at any time.
What are the main types of phone systems suitable for small businesses?
The three primary options include:
Traditional Landline Phones
Classic choice for many small enterprises.
Known for their dependability despite limited features and higher costs compared to newer technologies.
Offer consistent and stable connections essential for business operations.
PBX Phone Systems
Includes both on-premise and hosted versions.
On-site PBX systems are suitable for larger organizations with local hardware but come with higher maintenance costs.
Cloud-based hosted PBX options are ideal for small firms, managed externally, and connected via the internet.
Virtual Phone Systems
Operate via mobile apps, resembling traditional phones, suitable for businesses of all sizes.
Provide a comprehensive set of features at lower costs, supporting business expansion.
Highlights of Nextiva Business Phone Devices
Nextiva offers features like toll-free numbers, 24/7 call handling, and auto attendants.
Integrates voice communication with other channels, ensuring versatile connectivity.
Personalized support with dedicated account managers enhances user experience.
Features of Polycom VX 600 for Small Businesses
Built on VoIP technology, featuring a 4.3-inch touchscreen for easy operation.
Produces HD voice quality and supports video calls along with messaging in select models.
Includes dual USB ports for connecting multiple devices.
Manages up to sixteen lines and offers a 'Do Not Disturb' mode.
Why RingCentral is a Good Choice for Small Businesses
Provides a cloud-based VoIP platform that is easy to deploy and manage.
Features include IVRs, conferencing, voicemail, auto attendants, and email integration.
Accessible via mobile and desktop apps, supporting reliable and flexible communication, including live chat.
AT&T Synapse Phone System Features
Known for high reliability, suitable for all business sizes.
Offers voicemail, music/messages during hold, and supports Ethernet or Cat5 wiring.
Compatible with headsets, supports up to 108 lines, and includes name dialing.
Features large backlit displays, auto attendants, and inbound call routing.
Each phone has two Ethernet ports, reducing wiring needs.