what is stelladot?
Stella & Dot is an online store for jewelry, handbags and accessories, founded in 2010 by Founded by JESSICA HERRIN and BLYTHE HARRIS. Their vision was to create a new type of company that would help today's busy women thrive. As successful entrepreneurs, he co-founded WeddingChannel.com, Jessica The desire to use their talents to solve the plight of the modern woman. To help women find successful careers that they are passionate about and can balance with a prosperous life and family. The products are designed in New York and San Francisco by award-winning trendsetters who also produce the Neiman Marcus and Fred Segal sold the jewelry.
Why Do Customers Choose stelladot?
Free giveaway packaging
Fast and affordable shipping, easy returns
They know you can't wait to wear the clothes you ordered, so they guarantee to process all in-stock items within 1-2 business days. And make every effort to deliver your package within 3-5 business days after it is shipped from their warehouse. Orders with engraved items may take extra business days to process, but are worth it.
30-day return
If you are 100% dissatisfied with your purchase, you can return your item for a full refund within 30 days or 90 Refund of store credit within days. Simply contact your ambassador and she will send you a free pre-paid return label.
stelladot FAQs
An item purchased is out of stock. Can I cancel?
Yes. If your item is pending replenishment but has not yet been shipped, you may cancel your order for a full refund. Please contact Stella & Dot Customer Support to assist you.
How do I return an item?
Contact our online customer service, she can handle all of your customer support needs and process most returns, exchanges and exchanges for you online.
Within 1 business day of your ambassador submitting your return request, she will email you optional prepaid domestic shipping Tag to return your purchase to Stella & Dot. you can also find in the online account associated with the return order This tag.
If you don't know your ambassador, please contact Stella & Dot Customer Support and we'll be happy to help you.
Can I edit or update my order after I submit it?
NO, once an order has been placed, we will not be able to update or cancel any order information. This includes changing the consignee to an address or payment address, payment information or adding other items to the order. Depending on the changes you want to make, you may need to place a new order and return the initial order.
Can I return an item purchased with a gift card?
YES. we will provide your refund in the form of a store credit. All you need to do is register an account online and we will take care of the rest.
How to process a return?
Handle returns in 3 easy steps!
Contact your ambassador!
Keep the item in the box with the wrapper!
Once we return your product to our warehouse, you will receive a refund!
After your return has been received and processed at the Stella & Dot distribution center (may take 2-3 days), your payment will be processed. Refunds. After processing the refund, we will send you an email confirmation
When will I receive my refund?
Once we have received your returned item at our distribution center, we will be happy to process your refund. Once returned in the mail, please allow 5 business days for the returned item to be delivered to our distribution center.
After processing the return, you will see a refund after 30 business days, depending on your card issuer and/or billing cycle.
How to Use Coupon code for discountscat.com
Step 1: Visit stelladot’s website
Step 2: Click and select items that you wish to purchase, and click 'add to Bag'.
Step 3: go to our website page, All of the best coupons for stelladot will be presented on the top results. Click on the “Get Coupon” button of the stelladot Coupon code that you want to use. Once you click on it, it will automatically lead you to the coupon destination.
Step 4: Click and copy the code that you want, then it will take you to the stelladot website.
Step 5: Add all of your favorite items to your shopping cart and proceed to the payment process. DO NOT FORGET to PASTE the discount/promo code into the discount box.
